Rueschhoff Security Logo with a shiny R inside a circle and the words Rueschhoff Security systems

FREQUENTLY ASKED QUESTIONS

  • How long has Rueschhoff Security System been in business?

    Rueschhoff Home Security logo. It looks metalic with a blue mesh background.

    Rueschhoff Security has been in business since 1976. 

  • What area does Rueschhoff Security serve?

    map if the service area for Rueschhoff security. they cover eastern Kansas and western Missouri

    We serve customers in eastern Kansas and western Missouri. By limiting our service area, we can continually provide 5-star service to our customers. 

  • How do I get a security system quote?

    Rueschhoff Security Van with the word Rueschhoff on the side.

    Rueschhoff Security System employees will come to your home or business and provide you with a custom designed and professional no pressure quote.  

  • Who installs the systems that Rueschhoff Security System sells?

    man scanning home security inventory

    Rueschhoff Security Systems only uses Rueschhoff Employee Technicians  to install and service the systems we sell.  

    We don't use subcontractors.

  • If I need service, when is service available?

    security system monitor sitting behind a desk monitoring people homes by Rueschhoff Security

    Rueschhoff offers standard service 8:30 am to 5:00 pm Monday through Friday. 

    Rueschhoff offers emergency services 24/7/365

  • Are Rueschhoff's employees background checked?

    Rueschhoff home security technicians monitoring peoples' home 24/7

    Yes, all employees of Rueschhoff Security Systems go through a thorough background check and drug testing. 

    This includes all field and office personnel. 

  • How are technicians trained?

    Men in a warehouse looking at home security inventory

    Our technicians go through an on going factor and manufacturing training and certification for all our employees. 

  • Who services the systems that Rueschhoff Security Systems installs?

    man scanning home security inventory

    Rueschhoff Security Systems only use Rueschhoff Employee Technicians to install and service the systems we sell. 

    We don't use subcontractors.

  • Who monitors Rueschhoff Security Systems after they are installed?

    security system monitor sitting behind a desk monitoring people homes by Rueschhoff Security

    We have our own monitoring center in Douglas County, KS. 

    We don't subcontract our monitoring out. They are all local and speak your language.

    We have a 12-14 second response time. 

  • Am I signing a service contract?

    Yes

    • Residential is a 2-year agreement
    • Commercial is a 3-year agreement 

  • Does the customer own the equipment?

    Yes


    The customer is purchasing and owns the equipment. It is not leased like some companies.  

    Unlike other companies, the equipment is installed by Rueschhoff Security Systems. 

  • Is the equipment installed proprietary?

    No


    Unlike some companies, we don't install proprietary equipment. At the end of your agreement, if you choose to use another provider, you can. 

    We are confident in the level of service that we provide. 

  • What if I need emergency assistance?

    Rueschhoff home security technicians monitoring peoples' home 24/7

    With many security companies, it is difficult to get in touch with someone when people need assistance.

    Rueschhoff is always available


    • Our phones are answered 24/7/365 by a live person right here in Douglas County KS. 
    • No big automated answering service.
    • You can walk right in and talk to us face to face.
    • We are conveniently located in Lawrence, KS on 6th Street. 

FREE QUOTES

We offer free, no pressure customer quotes.

We want you to buy what you want/need.

Not what we want you to buy.

Call or Visit

Security System Installation and Inspection

A Rueschoff technician will install everything you buy from us.

We offer monthly, quarter, semi-annual and annual inspections on all systems we install..We are also happy to inspect security systems  and fire alarms installed by other companies.

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